Logibec Takes the Stage at the 2023 NBANH to Discuss Healthcare Scheduling
Logibec was proud to moderate a lively 30-minute workshop with an engaging audience during the 2023 NBANH AGM and Conference in Fredericton, on May...
Patient Care Management
Logibec eClinibase
Facilitates access to information on service requests and appointments
Logibec EDM
Generates intelligent forms and centralize clinical documentation
Logibec Radimage
Simplifies medical imaging procedures and data extraction
Logibec Emergency Redirection
Assists triage staff in identifying and redirecting non-emergency cases
Human Capital Management
Logibec Scheduling
Provides caregivers with schedules that suit their needs
Logibec Strom
Optimizes patient flow and clinical workload distribution
Logibec MedSIS 3C
Provides a platform for competency-based training
Financial and Material Resources Management
Logibec FMS
Automates financial workflows and optimizes financial strategies
Logibec MMS
Strengthens control over the healthcare supply chain
Performance & Analytics
Logibec ContinuumCore
Centralizes healthcare information in a scalable data warehouse
Logibec Operational Insights
Leads to optimal management of surgeries and inpatient beds
Contrary to popular belief, the evolution of medical education is not about collecting more and more knowledge as new information is learned. Rather, it is about providing a more precise answer to the question: what makes a competent physician?
With this in mind, the Royal College of Physicians and Surgeons of Canada (RCPSC) has developed the CanMEDS framework, which is at the heart of the competency-based approach, or "Competency-Based Medical Education" (CBME). According to the Royal College's timelines, many Canadian medical schools are expected to have implemented the competency-based approach by 2025.
What role does technology play in the challenges of adopting this new medical education framework?
When you work in a healthcare or education facility, adding a new information system can seem like adding a new layer of complexity. In the case of the CBME, it is not the technology that adds complexity to the learner's journey, but rather the change in teaching paradigm initiated by the College of Physicians.
Based on extensive empirical research, CanMEDS proposes a vision of the physician that goes beyond the traditional conception of the scholar and the healer. It aims to train medical experts who master the skill set required to excel in these six roles: professional, communicator, scholar, collaborator, health advocate and leader.
This paradigm shift is driven by the desire to better prepare learners for the increasing amount of responsibility involved in today's transition from residency to medical practice. The role of technology is to facilitate, if not simply enable, the operationalization of this paradigm shift.
With a more complex perception of the physician comes more complex evaluation and follow-up processes. For example, each resident must be assessed for each of the entrustable professional activities (EPAs) required by their training program. These are both numerous and varied, ranging from "Performing a physical examination appropriate to the patient's clinical situation" to "Communicating in difficult situations". They are then divided into several milestones, i.e., observable markers that make it possible to monitor the development of skills.
Far from complicating the learner's journey, technology actually equips the learner and their colleagues. It facilitates the transition from the theoretical vision adopted by health and educational institutions to its concrete application in the daily lives of residents, bosses, administrators and high-level managers like deans.
The technology community is constantly exchanging with the medical community to develop innovations that can help them meet their challenges. Here are some examples of the challenges closely related to the adoption of the CanMEDS-based competency-based approach, or Competency by Design (CBD).
In a program with several dozen residents, compiling and organizing documentation to track EPAs and milestones can easily turn into an administrative nightmare. The variety and amount of data to be collected and reported is much higher than with traditional medical training, including the use of a higher quantity of assessment forms and reports.
Role of technology: |
Storing the thousands of documents required by the competency-based approach would probably not have been possible before the advent of computers. However, web-based technologies offer opportunities that go far beyond simple data warehousing. For example, it allows all data collected in real-time to be centralized and then easily accessed by organizing it into different views. For example, an administrative staff member will not see the same information as a resident or a physician, nor will higher-level managers like deans. Technology not only helps compile data quickly but also helps navigate what might otherwise be perceived as an overabundance of information. |
The more practical the skills being assessed, the more relevant it becomes for the learner to receive early feedback so that they can make adjustments if necessary. However, if the evaluator is not well equipped or coached to effectively communicate the evaluations of multiple residents for multiple EPAs, it is quite likely that residents will receive feedback too late in the learning process, which will be detrimental to their development and chances of success.
Role of technology: |
Using an alert system and a well-thought-out interface, technology can encourage assessors to provide assessments as the learner progresses. For example, assessor and learner responsibilities can be integrated into a schedule according to a pre-determined timeline. Web-based technologies allow learners to view their assessments independently as they become available, even from mobile devices. |
The competency-based approach is time-consuming for assessors, who must be present during certain medical procedures, such as surgery or examination. In addition, it can be difficult for the assessor to remember each resident they are supposed to assess, especially when residents are seen only a few times a month. For physicians who feel overburdened, the addition of new time-consuming responsibilities to their daily routine is probably not welcomed, even if the goal is noble.
Role of technology: |
Technology obviously cannot evaluate residents for physicians, but it can save them time by expediting the act of evaluation. For starters, the use of web-based technology allows physicians to conduct assessments from any device, eliminating dependence on work infrastructure. Thus, a physician could conduct assessments in the clinic or at home if it better fits their schedule. |
Role of technology: |
The technology can provide a wealth of real-time reports and statistics on placements, EPAs, and the learner's journey in general. This information can be accessed independently by both the learner, who maintains greater control over their training and by administrators, who can collect data on the performance of their programs. |
Role of technology: |
Here, technology is a double-edged sword. The use of a new technological tool can be seen as an additional burden in the healthcare environment, given the already large number of computer systems in use. However, if the tool in question reduces the number of systems previously used and offers added value to users in their daily lives, it can instead become a motivator for change. |
Role of technology: |
Web-based technologies make it much easier to update the evaluation forms and data to be displayed on the various reports. A change can be implemented in accordance with the policy framework and then immediately visible to all. |
Depending on the systems used and processes already in place, the move to a competency-based approach may represent an opportunity to adopt new web-based tools that allow for less time spent assessing residents while providing more detailed assessments.
Each educational or healthcare institution has its own implementation challenges, but many revolve around general recurring themes. If you want to take full advantage of the competency-based approach, the Logibec team can provide you with tools and advice. Our Logibec MedSIS 3C solution is already used by more than 39,000 learners and healthcare professionals in Canada, in addition to having a presence in more than 3000 different sites. In addition to supporting medical training, it is adaptable to other types of health training programs, such as nursing and pharmacy.
For more information on the role of technology in implementing the competency-based approach, do not hesitate to download the workshop (available only in French) that we gave on the subject. If you prefer, you can also schedule a discussion now.
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